Sobre este tono
Nutrisse Ultra Crème shade 53 Medium Golden Brown (Chestnut) is a permanent crème hair dye with warm golden reflects that adds radiant dimension to medium brown color and delivers 100% gray coverage. This Garnier hair color creates a natural-looking chestnut brown color with a golden finish. Shade at a glance: depth = medium brown; undertone = golden/warm; finish = radiant brown color.
¿Este tono es adecuado para mí?
Best results by starting color:
• Dark blonde to light brown: expect a warm, light-to-medium golden-brown result (great if you want a light brown hair dye look with golden tones).
• Medium brown: achieves a true medium golden brown chestnut color.
• Dark brown to darkest brown: adds subtle golden warmth and dimension (consider a dark brown hair dye if you want deeper coverage). Note: Not recommended on hair previously colored with 30 Darkest Brown (Sweet Cola) or darker. For customized guidance, use the Shade Selector Tool.
Summary: a warm, medium golden brown hair dye for natural dark blonde to darkest brown bases, designed for 100% gray coverage and a radiant chestnut brown color.
Sobre Nutrisse
Nutrisse Ultra Crème nourishes as it colors for hair that looks 2x shinier and feels silky vs. uncolored, unwashed hair. Mix in the fruit oil ampoule directly with the color for a nourishing at-home hair dye experience. The silicone-free after-color conditioner is infused with five responsibly sourced oils: avocado, olive, coconut, argan, and shea. ColorBoost Technology pushes concentrated dyes into the hair fiber for richer, radiant, and long-lasting color with 100% gray coverage.
Haz clic aquí para saber más sobre lo que significan los términos “origen natural” e “ingredientes derivados naturalmente”.
Modo de uso
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Always perform a skin allergy test 48 hours before using any hair dye and read the full instruction leaflet.
Our rich, non-drip hair color crème formula spreads easily through hair and smells great while you apply it. Your at-home hair color kit includes: nourishing color crème, crème developer, fruit oil ampoule, silicone-free after-color conditioner, and an instruction sheet.
Step 1: Mix the color crème with the developer, add the fruit oil ampoule, and shake.
Step 2: Apply to dry, unwashed hair (focus on roots first for gray coverage, then lengths).
Step 3: Rinse until water runs clear and finish with the silicone-free conditioner.
The exclusive Garnier Nutrisse Ultra Crème fruit oil ampoule and after-color conditioner are enriched with 5 responsibly sourced oils: avocado, shea, olive, argan, and coconut oil for hair. These oils help nourish hair during coloring, so hair feels softer and looks conditioned after you rinse.
Tecnología Color Boost
Esta tecnología infusiona eficazmente un intenso tinte para el cabello en la fibra capilar para una coloración más rica, radiante y duradera con un 100 % de cobertura de canas. El acondicionador con un 97 % de ingredientes de origen natural sella el color y protege contra la sequedad.
Para todas las texturas de cabello
Nuestra coloración en crema sin goteo se adapta perfectamente a todas las texturas de cabello para un color uniforme con hermosos reflejos. Logra un cabello 2 veces más brillante, sedoso y nutrido.*
*respecto al cabello sin teñir y sin lavar
Prueba virtual de coloración
¡Diviértete cambiando tu color de cabello con nuestra herramienta de prueba virtual!
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Calidad del producto, 2.2 de 5
2.2
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Valor del producto, 2.5 de 5
2.5
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Tuesdayshippie
Grand Forks, ND
Reseña1
Votos0
Edad45-54
El tipo del cabelloFino o sin vida
Color de peloCastaño
1 de 5 estrellas.
Itching is out of control! Dont buy!
hace 12 días
Horrible experience. Ive used Garnier in the past but this time mademy scalp itch nonstop. Its now day 3 and cant stop scratching my scalp. Never had this happen with any other brand. So uncomfortable. Will have to go to doctor. Never again. They mustve changed their formula. Also, while color is changing you get scared its not gonna turn out right because it turns green. Color was blah! John Frieda mousse hair dye is amazing! Skip this one! Soo many better brands! out there!
Hello, We are sorry to hear about your experience, and would like to speak to you directly about it. Please call us @ Garnier 800-442-7643 M-F 9:00am - 5:30pm ET, and provide case 46343214. We look forward to your call!
Evilheffer
Reseña1
Votos0
2 de 5 estrellas.
dark is the word
hace 28 días
Came out black, darkest I have ever had. Hopefully it lights up some.
Hi Evilheffer, We apologize you were not satisfied with the results you achieved with Nutrisse Darkest Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected.
There are many reasons why haircolor results can come out too dark. Once you have color-treated hair, we suggest following the touch up application method to achieve optimal results. Otherwise, by doing repeat full head applications, due to the hair's porosity, you are left with a haircolor result that is much darker than what you intended.
If you have any additional questions or would like to speak with one of our haircolor experts directly, please reach back out!
Smallzie
Tucson AZ
Reseña1
Votos0
Edad25-34
El tipo del cabelloCon frizz o grueso
Color de peloNegro
5 de 5 estrellas.
Bomb.com
hace 30 días
Super moisturizing! And extremely easy application!
i used to love this shade and brand in general.. but after the recent revamp, oh my GOSH. the smell is horrendous. i used to LOVE the scent it would bring to my hair, including the dye and conditioner itself. now….. it has such a strong ammonia smell?? it’s foul. i had to step outside because i thought it was going to be sick. WHAT HAPPENED
Hi sad sad girl,
We are sorry to hear about the experience you had with Nutrisse Hair Color. We would like to speak with you about your experience, please give us a call @ Garnier 800-442-7643 M-F 9:00am-5:30pm ET., and provide case # 45358272 for assistance. We look forward to your call!
Rushlake
Michigan
Reseña1
Votos3
Edad45-54
El tipo del cabelloCon frizz o grueso
Color de peloRojo
5 de 5 estrellas.
Moisturizing and gorgeous color!
hace 3 meses
I’ve had my hair colored a lot over the past 5 years since I started getting gray hair. My hair always feels so dry for weeks after. I switched to this and my hair is so much softer than after my Salon Color Treatments. Also, this is my favorite color because it brings out my light auburn hues in my hair. I actually buy this color and have my stylist put it in.
The 40 dark brown LIGHTENED my hair. It made my roots become golden blonde. I thought that I got a bad box, so I bought another. The same thing happened. I was suspicious when the color in the cup didn't turn dark upon oxygenating, but I used it anyway. Why Is there lightener in a dark brown 40? I didn't keep my receipts as hair dye isn't returnable. These dark brown 40 boxes are all incorrectly labeled, or your formula is bad.
Hi LL33, We are sorry to hear about the experience you had with Nutrisse #40 Dark Brown. We would like to speak with you about your experience, please give us a call @ Garnier 800-442-7643 M-F 9:00am-5:30pm ET., and provide case # 44782919 for assistance. Please have the product with you when you call, we look forward to speaking with you.
kaje
ct
Reseña1
Votos3
Edad65+
El tipo del cabelloFino o sin vida
Color de peloCastaño
5 de 5 estrellas.
Very happy with results
hace 5 meses
Loved the color. My natural color is clear silver meaning the hair shaft is almost transparent. Been coloring my hair for years and tried 50- medium natural brown nutrisse for the 1st time. I wanted a natural med brown and thats what i got Have washed 3 times so far and it has gotten slightly lighter but it is still natural looking med brown. I did wash my hair right after i used the dye that may have removed some of the darkness but i am very satified with the product. Will be trying Olia med next because my hair is on the dry side.
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Calificaciones promedio del cliente
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Calidad del producto, 2.2 de 5
2.2
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Valor del producto, 2.5 de 5
2.5
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9 a 38 de 1365 Reseñas.
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Magravy
Reseña1
Votos4
1 de 5 estrellas.
Color wrong match and use it you want red head
hace 5 meses
I had purchased this with high hopes to cover my stray gray and it was a match to my hair color and now I currently have red tinted roots and fades into darker hues of red 😦😣🥺 I absolutely don't like it and don't know how to fix it and I cannot afford a real deal just awful
Hi Magravy, We are sorry to hear about your experience regarding Nutrisse 60 - Light Natural Brown. We would like to help! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case #43706677. We look forward to your call!
Khurliman
Reseña1
Votos4
1 de 5 estrellas.
Not recommended if you are not the fox
hace 5 meses
Horrible. I become red after this shade 43.
I will never buy again. Had to buy another one from another brand to fix the problem, but anyway this red “fox” color so strong😭😭😭
Hi Khurliman, We are sorry to hear about your experience regarding Nutrisse 43 - Dark Golden Brown. We would like to help! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case #43664810. We look forward to your call!
Respuesta de Garnier:
hace 5 meses
Garnier
Hi Khurliman, We are so sorry to hear about your experience using Nutrisse 43 - Dark Golden Brown. We would like to help! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case #43664810. We look forward to your call!
ily456
Reseña1
Votos4
2 de 5 estrellas.
Deceiving picture
hace 7 meses
I used this 43 - Dark Golden Brown. My hair took on a redder hue. Didn't like the end result. The picture on the box showed a more cooler tone of hair so that's what I was hoping for. I got an aurburn - redding tone. I normally like and use this product line because it doesn't dry or burn my hair. The avocado oil and the conditioner are great! I also was using the 50 Med Ash for a long time. Just dissapointed on this #43
Hello I Was Very Satisfied Good Results My Hair Been On A Healing Journey This Hair Dye Is Gentle Made My Hair Soft Color Came Out Even Very Impressed Was A Little Scared Since It Was An Ash Color Didn't Want Muddy Or Green Like The Other Brand Did Before I Had My Hair Color Medium Ash Blonde Which Was A Little To Light For Me So I Tried This And I Am Happy I Am Glad I Did It All Depends On Color And Condition Of Hair For Results And Very Satisfied I Would Highly Recommend
I am Asian with dark brown/black hair. My white hairs exploded in my early 50's. The first product I used was "black", but it looked too black. So, I went dark brown only. It lightens my hair a little. My hair looks fabulous! I only use the "dark brown" only. It lightens my hair a little instead of the jet-black look.
[Employee of garnier] I’ve been using this hydrating serum for about 10 days now, and I can honestly say I’m impressed. My skin feels softer, more hydrated, and has a subtle glow — even my friends noticed the difference!
new formula is terrible, there are enough negative reviews on this and pleading for the old formula. Please bring back the old formula. It made my hair dry, had to cut it off, smell is bad, made my beauticians arns break out, how many more bad reviews, and since you are holding on to all the old formula reviews to up the score that is completely misleading, not the same results at all.
Hi Tuco53, We are sorry to hear about your experience regarding Nutrisse Hair Color. We would like to speak to you directly about it! Please call Garnier @ 800-442-7643 M-F 9:00am-5:30pm ET., and provide case #42968945. We look forward to your call!
adrianalima
californua
Reseña1
Votos4
Edad25-34
El tipo del cabelloFino o sin vida
Color de peloCastaño
1 de 5 estrellas.
MADE MY HAIR JET BLACK!
hace 10 meses
Purchase Light Natural Brown
to give it a light boost it made my hair much darker!
my head and forehead over with black ink there something wrong with this color
bring back the old formulas please
Hello! We are sorry to hear about the experience you had with 60 - Light Natural Brown. We would like to speak with you directly about it. Please give us a call at 800-442-7643, 9:00 am - 5:30 pm ET for assistance and provide the case #42968949. It would be helpful if you could have the product available when you call. Looking forward to speaking with you.
Dontbuy1234
Indiana
Reseña1
Votos4
Edad55-64
El tipo del cabelloNormal
Color de peloCastaño
1 de 5 estrellas.
Terrible product
hace 10 meses
I will never buy this product again. It did not dye my hair. I will tell everyone I see not to buy this awful useless product.
Hi there! We are so sorry to hear about your experience with our Medium Natural Brown shade. We know how frustrating it can be when a product does not perform as expected. We would like to speak with you directly about it. Our Customer Service hours of operation are Monday-Friday: 9:00 AM – 5:30 PM ET at 1- 800-442-7643. Please provide this reference #41805324. It would be helpful if you had the product available when you call. We look forward to speaking with you!
MADDD
Kansas City, MO
Reseña1
Votos11
Edad35-44
El tipo del cabelloNormal
Color de peloCastaño
1 de 5 estrellas.
Red - FIX IT!
hace 10 meses
It's RED! Not a dark golden brown. Neither the information on the box or the color guides on their website match the color that I got. I see there are reviews that are more than an year old that say the same thing. Why haven't you fixed the box information????!
Hi MADD. Thank you for reaching out to Garnier regarding the Nutrisse haircolor in shade #43, Dark Golden Brown. When you choose a color with golden tones in brown haircolor it will deposit a orange/red color to your hair. If you do not want to see the red/orange color, we suggest using Nutrisse, shade #40, Dark Natural Brown. We are sorry your results were not what you were expecting. We’d like to help! Please call us at 800-442-7643, M-F, 9am-5:30pm, ET and provide us with your case #41808136. Please have the product with you when you call. Looking forward to hearing from you!
RPC54
Reseña1
Votos5
2 de 5 estrellas.
Not the same as it used to be!!!
hace 10 meses
I have been using this one for many years because it was so close to the original color of my hair and it was always silky. I get the ash to keep out the red, but it still has a red tint to my hair. Apparently, I'm not the only one who has noticed the change. There are way too many complaints on this site for the same color. It doesn't cover my gray, as well as it used to cover it. I use the color protected shampoo and conditioner, and I still have to color every 3 weeks now.
Hi RPC54, We are sorry to hear about your experience using Nutrisse #61. We would like to speak to you about it. Please call Garnier @ 800-442-7643 and provide case # 41691163 M-F 9:00am-5:30pm ET. We look forward to your call!
mands
Toronto
Reseña1
Votos4
Edad45-54
Color de peloCastaño
1 de 5 estrellas.
Change of formula has ruined this brand for me
hace 10 meses
I have been using this colour for over 10 years and since they changed their formula it has turned my hair light red. I need to find an alt company now
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No, No recomiendo este producto.
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Calidad del producto
Calidad del producto, 1.0 de 5
1.0
Valor del producto
Valor del producto, 1.0 de 5
1.0
Respuesta de Garnier:
hace 10 meses
LeCare
Hi mands! Thank you for sharing how you feel about the new Nutrisse Ultra Creme, 53-Medium Golden Brown. We are sorry to hear that your results is a light red. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
cathyjanec
Reseña1
Votos4
1 de 5 estrellas.
Terrible since change to formula
hace 10 meses
I've uses this brand and shade for many years, but since the recent change to the formula, the color no longer takes to my hair. It also doesn't even smell like hair dye anymore. I can see all of my roots and greys within a week of coloring my hair and I unfortunately have to change to purchasing another brand. Please change the formula back, the new one is utterly useless!
Hi cathyjanec! We are sorry to hear that your hair in on longer responding to the new Nutrisse Ultra Creme formula. We are committed to bringing our consumers high-quality, innovative products that meet their needs and expectations. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Catmom77
Alabama
Reseña1
Votos5
Edad45-54
El tipo del cabelloCon frizz o grueso
Color de peloCastaño
1 de 5 estrellas.
I prefer the old formula
hace 11 meses
What’s with all the red tones in the new formula? I’ve tried light brown, light ash brown, and now medium brown and they all have red in it. Bring back the original formula please!!!!!!
Hi Catmom77! We are sorry to hear that you are experiencing too much red when using the new Nutrisse Ultra Creme, 50-Medium Brown. We also appreciate you sharing that you prefer the old Nutrisse Color Creme. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Tracy lee
Australia
Reseña1
Votos5
Edad65+
El tipo del cabelloNormal
Color de peloCastaño
1 de 5 estrellas.
I don’t think it’s brown now I have two tones on m
hace 11 meses
Hello a simple review my roots are orange not brown
Hi Tracy lee, We are sorry to hear your roots are orange. We would like to speak to you directly. Please call Garnier @ 800-442-7643 M-F 9:00am 5:30pm ET., and provide case # 41354260. We look forward to your call!
Ep61
Reseña1
Votos4
1 de 5 estrellas.
Somethings not right with this hair color
hace 11 meses
I just bought 2 different hair colors one turned a pea green in the bottle I took it back to Walmart got another put it in my hair and it turned my hair pea green. It's the medium natural brown. Now what am I suppose to do. The number on the bottom of the box is 70Z102.
Hi Ep61! We are sorry to hear that the color of our Nutrisse Ultra Crème mixture was different than expected. It is not unusual for the mixture to change color, or become darker, or more vibrant in the bottle or during application, but this is not indicative of your final color results.
Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Ms Karen A
New Smyrna Beach FL
Reseña1
Votos6
Edad45-54
El tipo del cabelloFino o sin vida
Color de peloCastaño
1 de 5 estrellas.
Not the same!!
hace 11 meses
Since reformulation, I've been so disappointed. 63, brown sugar was literally the PERFECT color after years of searching. This new reformulation is not the same color. It's a peachy orange tint that I hate. It also does NOT cover my greys as well and I can't leave it on any longer to make up for that. I'm actively searching other brands to find something really close- because this ISN'T IT.
Hi Ms Karen A! Thank you for sharing how you feel about the new Nutrisse Ultra Creme formula, 63-Light Golden Brown. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
andipandi2895
Ohio
Reseña1
Votos3
Edad35-44
El tipo del cabelloRizado
Color de peloCastaño
5 de 5 estrellas.
Favorite Shade!
hace un año
I am reviewing the newest formula of Nutrisse, which is thicker, and develops green in the bottle (I guess because of the avocado in the formula?). I used "Brown Sugar-Light Golden Brown" in the previous formula as well, and IMO the color came out the same. There are terrible reviews on Garnier's site, stating that the new formula is lighter and more orange, but that didn't happen to me (YMMV). The issue people may be having, is that the picture of the model on the box is nothing like the actual color results. This shade always came out a natural light auburn on me, which is why I love it, and it does with the new formula as well. It's not light golden brown , it's light golden auburn. The formula is definitely thicker....maybe too thick (I actually squirted a tiny bit of shampoo in the bottle to make it more runny), however the previous formula did drip too much. I didn't drip a single drop of this new formula! The instructions state to leave on for 30 minutes now, instead of 25, but I left it on for 25 minutes. I did 25 minutes on my mids and ends, and the last 15 minutes on my roots (to avoid hot roots), and my results were even and perfect! I don't have gray to color, but I am coloring over previously stripped/blonde ends, that don't hold color well, and Nutrisse has done the best job so far giving me even results.
I used the old version for many years, while waiting in the expensive salon other patrons would come up and compliment my hair color, then you changed the formula. WHY??? my hair was ruined after using the new one, the ultra. Had to have six inches cut off. well, tomorrow is my birthday and I found a box of the old one number 50, just did my hair, once again it is like silk, PLEASE bring back the ORIGINAL formula.
Hi Kat71! Thank you for sharing how you feel about the new Nutrisse Ultra Creme formula. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Lizeth23
Bakersfield, CA
Reseña1
Votos6
Edad45-54
El tipo del cabelloGrasoso
Color de peloCastaño
1 de 5 estrellas.
No gray coverage
hace un año
Does not cover gray hair 😡. I left it on for one hour and did not colored my grays 😤
Hi Lizeth23! We are sorry to hear that you did not achieve the coverage you expected Nutrisse Ultra Creme, 30-Darkest Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Reesee
Reseña1
Votos3
1 de 5 estrellas.
It did nothing!
hace un año
It did nothing! I might as well have just put water on my hair This is my 2nd time to try Garnier and both times it did nothing! I’m going back to L’Oréal!
Hi Reesee! We apologize that you did not achieve the resusts youexpeccted from Nutrisse Ultra Creme, 30-Darkest Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
PNW5
Reseña1
Votos2
Edad55-64
El tipo del cabelloFino o sin vida
Color de peloCastaño
1 de 5 estrellas.
Will not recommend
hace un año
I have natural red undertones in my hair, so went with #61 since it appeared to match my natural brown hair color. I haven’t dyed my hair in 20 years so I was quite shocked to see my hair dyed a copperish color! Apparently someone forgot to add the Ash in this ash brown color. Sadly, after I give my hair a resting period, I will have to try using hair dye from another company and hope the copper color is covered up. Also it did not cover up my fly away greys.
Hi PNW5, We are sorry you were not satisfied with the results you achieved with our Nutrisse hair color. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. We would like to help! Please call Garnier @ 800-442-7643 and provide reference # 40648344. We look forward to your call!
GarnierWTH
Springfield ma
Reseña1
Voto1
Edad25-34
El tipo del cabelloNormal
Color de peloCastaño
1 de 5 estrellas.
The worst hair dye I’ve ever tried in my life
hace un año
Wish I could rate this -1000. Gave me the worst copper and orange red roots and turned the rest of my hair very dark. Tried to neutralize it with a medium ash brown and the roots didn’t budge at all. This absolutely destroyed my hair. Don’t even know how I’m going to fix this. Please for the love of god do not get this hair dye.
Hello, We are sorry you were not satisfied with the results you achieved with our haircolor. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. Please call Garnier @ 800-442-7643 and provide reference # 40601911. We look forward to your call!
CiCi_0402
Pittsburgh
Reseña1
Votos2
Edad35-44
El tipo del cabelloFino o sin vida
Color de peloCastaño
5 de 5 estrellas.
Salon Look without paying the Salon Price
hace un año
Since I’ve been dying my hair myself, I always use Garnier Nutrisse. I’ve tried other brands but Garnier has the best selection of colors especially for brunettes. The color always comes out the most natural looking. The main reason I color my hair is to cover my greys that I seem to be getting more and more lately and getting it colored at a salon can be expensive especially when you want it done right. With Garnier Nutrisse color you get the professional look without paying the salon prices.
I have used this color for many years. The reformulation of it is terrible. I have dark brown hair and I love the red undertones in this color. It is no longer a red undertones it turns my grey hair areas a light color and it is orange. Doesn’t match the rest of my hair at all with that all being the dark brown. Looks terrible. I finally just changed colors since I can’t find the old one anymore and the dark brown is just not at all as good. May have to just change all together now.
Hi ABrowne! We apologize you were not satisfied with the results you achieved with Nutrisse, 415-Soft Mahogany Dark Brown. We know how disappointing it can be to look forward to your application of color only to find that your results are not what you expected. Feedback from our customers is valuable to us when making decisions about our products. Your feedback is appreciated and will be shared with others in our company.
ssmyth1954
Reseña1
Votos3
5 de 5 estrellas.
I have been using R3 for years. It’s the best hair
hace un año
Easy to use, no over powering smell. My hair always feels wonderful when I color. My hair is short so I often need to color every 3-4 weeks due to new growth.
Why did Garnier decide "New Improved Color" was needed? I've used, Garnier Nutrisse shade 535, Medium Golden Mahogany Brown (Chocolate Caramel), for years and LOVED it. The new formula is too thick and more importantly, the color is NOT the same. I was very unhappy with the results of your so called "New Improved Color". Sadly, i'm going to have to find another brand.
Hi Pixel! We appreciate you sharing how you feel about Nutrisse Ultra creme, 535-Medium Golden Mahogany Brown. This kit, with our reformulated non-drip cream, provides improved richer color, longer lasting high definition color, and better long term coverage of grays. We regret to hear that you are unhappy with this new formula. Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
Lizzyb48093
Warren, MI
Reseña1
Votos5
Edad35-44
El tipo del cabelloNormal
Color de peloCastaño
1 de 5 estrellas.
Disappointed! New formula… don’t buy!
hace un año
I have been using this brand and color for years. My hair would always be so shiny and look so healthy… like virgin hair. They had to have changed the formula. First of all, the consistency changed. It’s like trying to spread wet Play-dough thru your hair and it drys quickly into almost a paste. It burned instantly. I rinsed after 30 min and have burn spots. That’s never happened before. When you rinse in warm water it like activates a chemical and feels like needles are poking your scalp. My hair looks so dull and is extremely dry as if I bleached it. Extremely bummed, I loved this brand. I’ll never buy it again.
Hi Lizzyb48093! We are sorry to hear about the experience you had with Nutrisse Ultra Creme. We would like to speak with you directly about it. Please give us a call at 1-800-442-7643, M-F, 9-5, ET. It would be helpful if you could have the product box available and provide us with reference number 40344509 when you call.
GabrielaB
New Jersey
Reseña1
Votos5
Edad45-54
El tipo del cabelloRizado
Color de peloCastaño
1 de 5 estrellas.
I am so upset
hace un año
Wrong color. I used the virtual try on tool. I was expecting a medium brown with no red tones. My hair is now orange.
My natural hair color is a dark brown.
Followed the directions carefully. My roots are now orange and the rest of my hair is a slightly darker orange brown.
I am so disappointed with this product. I have been using the dark ash brown with no problem. Now I am orange.
This is awful.
Hi GabrielaB We apologize you were not satisfied with the results you achieved with Nutrisse Ultra Creme, 51 - Medium Ash Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. When you lighten your natural color, these warm gold and red pigments are revealed. Ash minimizes the warm/red undertones. To cover it you'll have to go back to darker shade.
Feedback from our customers is important to us when making decisions about our products and services. We appreciate your feedback and will be sharing it with others in our company.
jf141
California
Reseña1
Votos5
Edad45-54
Color de peloCastaño
1 de 5 estrellas.
Disappointed!
hace un año
Disappointed! I used this dye for many years and loved the medium ash brown. Unfortunately, the new formula did not cover the greys, and my roots are now a reddish brown with orange undertones. Also, my hair got very dry and lost its' glow. It basically destroyed my hair. Not sure how to save it and get rid of the orange undertones, this should not happen with a cool ash brown and zero coverage of grey hair :(
Hi jf141! We apologize you were not satisfied with the results you achieved with Nutrisse, 51-Medium Ash Brown. We know how disappointing it can be to look forward to a new application of color only to find that your results are not what you expected. We are committed to bringing our consumers high-quality, innovative products that meet their needs and expectations. We appreciate your feedback and will be sharing it with others in our company.
R: Hi Spooky1226, Thanks for reaching out! Yes, a light ash brown hair color can neutralize unwanted red tones in color-treated hair, however if the red shade was darker it may not reduce enough of the red. To better assist you please call us @ Garnier 800-442-7643 M-F 9:00am - 5:30pm ET, and provide case @ 45875545. We look forward to your call!
R: ¡Hola! Agradecemos su interés en nuestra Crema Nutrisse Ultra. Nuestra coloración permanente no tiene fecha de caducidad. Recomendamos conservarla a temperatura ambiente. ¡Esperamos que esta información le sea útil!
R: Hi Jams, We appreciate you reaching out to us about your recent purchase. Nutrisse #40 Dark Brown has a 20% Volume of Developer. We hope this helps! Thanks for reaching out!
P: I want someone to tell all of us why the formula was changed. According to who I spoke with it has always been vegan, but no one that loved the old formula cared anyway. THe new formula is horrible, inconsistent, fades, and we all want to one back, Please
R: Hi Debrose, Thanks for reaching out! Yes mixing hair dyes can create unique shades of color. However, it's generally recommended to stick to the same brand. We hope you find your suitable shade! Thanks for your interest in Garnier!
P: Why did you change the #50? I hate red! Natural brown should not have any red in it. Red is next to impossible yo get rid of. It will take forever to grow this shade out. Not soft and silky anymore either. When a color is perfect, what screw it up?
R: Hi Mysamba. Thank you for reaching out to Garnier regarding the Nutrisse, shade #50, medium natural brown. There could be many reasons why your color results are different from what you had hoped. All hair darker than a natural platinum blonde has red, orange and gold tones, though you may not see those colors until you try to lighten the hair. We'd like to help and speak to you directly to assess your individual situation. Please call us at 800-442-7643 , M-F, 9am - 5:30pm, ET. It would be helpful if you could provide the advisor answering your call with the case #41161000. So that we can help you most effectively, if possible, please have the product with you when you call. We look forward to hearing from you.
P: why did they change the formula? THe new one made my long hair so dry I just had to cut off 6 inches, I found a box of the old formula thankfully, and my hair is almost back to normal, Please listen to everyone and bring back the original formula,
R: Hi fjv69, Thank you for sharing your thoughts regarding Nutrisse Hair Color. We value your comments and we will be passing your feedback to our team members for consideration. Thanks for sharing!
R: Hio Evy7! Thank you for your interest in Nutrisse Ultra Crème. We are sorry to hear that the color of our Nutrisse Ultra Crème mixture was different than expected. It is not unusual for the mixture to change color, or looks more vibrant in the bottle during application. This is not indicative of your final color results. If you need further assistance, please reach out to us at the 800 number on the box.